Guest Reviews for Axa Hotel - prague

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Axa Hotel - prague
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 Axa Hotel - prague 3star Star
  Na Porici 40, 11000

Guest Rating 63%  


 Review Criteria  (%)  
 Cleanliness of rooms  65
 Facilities offered  60
 Quality vs. Price  55
 Location / Surroundings  75
 Quality of service provided  60
  Customer Rating [ Overall Average ]  63 
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Latest Guest Reviews for Axa Hotel - prague Rating Date
Great locaton, only 5 mins from Old Town Square. Rooms not great, I complained and was moved into better room. Staff quite unhelpful, even though a guest you are charged for use of swimming pool. If you are not down for breakfast early they dont replace anything and you arrive to little or no bread etc. Although they state they have wi-fi area, I was told I could not use it as they had "no coupons". On the whole I found the hotel not good, with unhelpful staff and would not recommend it.
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56% 31-Oct-2008
- Lorraine B , Ireland -
We stayed on 1st Floor at the back of Hotel.Comfortable Room,Clean, Plenty of Hot Water. Rooms cleand daily.Quiet,Breakfast was Continental, Scrambled Eggs, Toast, Fruit Etc. Plenty with Self Service. REceptionist very helpful with Car Rental problem we had with another company. Hotel 5 min from centre. I would reccommend. Value for monet.
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72% 23-Jan-2008
- Mary M , United Kingdom -
Excellent location just on edge of central Old Town. Large 3 Bed Room with plenty of space - ensuite a bit basic but useable. Continental breakfast OK but very diluted fruit juice and odd texture/taste to scrambled eggs!! Excellent front desk service with good english.
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72% 30-Oct-2007
- David M , United Kingdom -
The staff were racist to us. They did not clean the rooms properly, and the floor was not cleaned when told there was a problem. Poor service, employees were cocky and not helpful. 52% 01-Feb-2007
- Hardeep S , United Kingdom -
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