The hotel is ridden with mice both in rooms and corridors. Many of the chest of drawers have been gnawed by the mice at the back, as the mice try to get into packages in the drawers. The mounds of dust behind the chests show that the cleaning hasn't been done for weeks. Often the bathrooms haven't been finished off properly giving a 'tatty' appearance. However, the bed linen is always clean plus clean towels daily etc...The hotel is in a great place - opposite Penn station, near Madison gardens, Macey's departmental store,Empire State Building and a few minutes from Times Square - and a short walk from the Javits Convention Centre - the purpose of my visit. I have used the hotel for 7 years because of the superb location and the fact that i only need a place to rest my head! I couldn't invite friends in!! Besides the problem of the mice ther's only a very small foyer and no lounge to sit around with people. If it got rid of the mouse problem and 'finished off' the rooms it would be a big improvement. After all, if we wanted the Ritz we would need to be prepared to pay!!! This hotel could be okay with a major overall, and, as it's usually booked up, it shows that people are willing to put up with a poor standard for a great location.
I hope this is helpful and please do not quote my name as I need to return!!!! This year my party stayed for 8 nights, as usual,and both of the other two rooms, booked individually through another service were at a cheaper price than you gave me.
Best regards, Beryl Peters. More >> |