Guest Reviews for Regency Inn And Suites - New York

While the location of the hotel was very good the hotel itself was in very poor condition. It definitely needs to be re-decorated and cleaned up. The bed linen and towels were very clean but just the general condition of the rooms was poor. Dirty carpets, wallpaper hanging from walls and hallways in the same condition. If the hotel improved its decor this definitely would be a fantastic spot to visit. Do not think I would book it again because of this, even for the location.

Location of the hotel was excellent, beside macys and madisson square gardens. Cleanliness was good, rooms a bit small but comfortable. The hotel itself was very old and basic and a bit grotty on the hall ways. If you are going for comfort and luxury not the place to go.

For the price, the Regency is OK. The location is fantastic. Two blocks from Empire state, and about 10 blocks from Times Square. The rooms are clean. The breakfast could have been better, a bread roll and a doughnut is not what i expected from a New York hotel. But just for a place to sleep, it is ideal, because of the location. I would give it 3/5 on location only!!

This is an awful hotel. The room was tiny, run down and appeared very dirty. Neither was it particularly structurally secure: the floorboards were broken and the headboard came away in my hands. All in all a dreadful place that ruined my stay in New York.

Continental breakfast isn't quite what you'd think - you get bagels and pastries and coffee/tea from a vending machine. There is not much else. Get to the dining room before 9am else you won't get much. The location is fantastic - <10 mins to walk to Macys, Time Square, Empire State, Maddison Square Gardens. 20 mins walk to Chrysler, New York Public Library. There is a subway very close which is ideal to get around the city. The rooms are OK, try to get the rooms on the higher floors else your view will be of garbage if you are at the rear of the building. On the whole for those on a budget who want to be near the main attaractions but only want a hotel to sleep in this is ideal. For those with families or who want to relax at the hotel find somewhere else.

Having stayed in New York before we were disappointed with the standard of hotel compared with previous hotels. Electricity power failure one morning, no hot water another morning, due to boiler "breaking down" no butterand milk in "dining room" one morning, dirty tables not cleared away electric sockets unusable i.e. could not recharge mobile phone - adaptors would not stay in sockets. Were told to use only one socket in room which used to serve the air conditioning unit. Although complaints made to reception nobody seemed able to "follow through " with putting things right fairly quickly.