|
|
| Cleanliness of rooms |
| Facilities offered |
| Quality vs. Price |
| Location / Surroundings |
| Quality of service provided |
|
|
|
|
|
| Customer Rating [ Overall Average ] - 87 |
|
| 0 - 20 Very Poor |
20 - 40 Poor |
40 - 60 Average |
| 60 - 80 Good |
80 - 100 Very Good |
|
|
|
We have stayed at the Palmanova Palace for the last 4 years over the easter week-end, we find this hotel very good value for money, the f.... click here to readmore >>
We have stayed at the Palmanova Palace for the last 4 years over the easter week-end, we find this hotel very good value for money, the food is good, the staff are always heplful and the location is perfect for us. Will be going back next year. << click here to read less |
|
| Rating: 76% |
- Sonia F , United Kingdom - |
|
|
|
| Great hotel, lovely views, perfect location near the beach and centre of Palma. Food is outstanding. |
|
| Rating: 88% |
- Sarah G , United Kingdom - |
|
|
|
| Would be hard to find a better all inclusive hotel in Majorca, we keep returning anyway!! |
|
| Rating: 100% |
- Veronica M , United Kingdom - |
|
|
|
The hotel was almost empty only 40 people, first class service from very friendly staff, the rooms very clean, furniture could have been .... click here to readmore >>
The hotel was almost empty only 40 people, first class service from very friendly staff, the rooms very clean, furniture could have been better.
The food was good and plenty of choice, we had all inclusive, very good value for money, even had entertainment when there was only 6 of us there.
The total package from this hotel was very good value for money, and we will be going again << click here to read less |
|
| Rating: 96% |
- Stuart S , United Kingdom - |
|
|
|
| Fifth stay at this hotel and will return in the future, haven't one better!! |
|
| Rating: 88% |
- Veronica M , United Kingdom - |
|
|
|
WE HAVE BEEN TO THIS HOTEL MANY TIMES AND HAVE NEVER BEEN DISSAPPOINTED .IT OFFERS GOOD ENTERTAINMENT BOTH DAY AND NIGHT AND ALL THE STAF.... click here to readmore >>
WE HAVE BEEN TO THIS HOTEL MANY TIMES AND HAVE NEVER BEEN DISSAPPOINTED .IT OFFERS GOOD ENTERTAINMENT BOTH DAY AND NIGHT AND ALL THE STAFF ARE FRIENDLY AND HELPFUL.FOOD IS SUPERB AND ALWAYS HOT. IT IS ONLY A SHORT WALKTO THE BEACH AND SHOPS. TOP CLASS HOTEL AT THE RIGHT PRICE IF YOU USE roomsnet.com. << click here to read less |
|
| Rating: 100% |
- Anne S , United Kingdom - |
|
|
|
Enjoyed the holiday ,although there were previous clients who said that the hotel had come down from 4-star and was now 3-star. Staff ove.... click here to readmore >>
Enjoyed the holiday ,although there were previous clients who said that the hotel had come down from 4-star and was now 3-star. Staff overall were good ,but did tend to favour the spanish clientelle.Would however consider going back next year << click here to read less |
|
| Rating: 84% |
- Leon M , Scotland - |
|
|
|
| Great food friendly staff good time had by all |
|
| Rating: 92% |
- Maureen M , United Kingdom - |
|
|
|
| My fourth visit to this hotel, still excellent and will definitely return. |
|
| Rating: 88% |
- Veronica M , United Kingdom - |
|
|
|
Hotel is pretty well,staff is extremely friendly(many thanxs to Sulman barman:).But i would not recommend it for a young couples as too m.... click here to readmore >>
Hotel is pretty well,staff is extremely friendly(many thanxs to Sulman barman:).But i would not recommend it for a young couples as too many pensioneers are there,but if you dont mind those steering eyes in swimming area go for it! Food was well prepared(good selection of fruits and desserts too).Go for an all inclusive and be sure You rent a car in advance(we book through "Record Go" 88Eu for 4 days(Micra with full tank and comprehensive ins)),couse it will save You a fortune on excursions and if You want to see a whole island,which absolutely fantastic!!!!!!!!!!!We will come back defenetly. << click here to read less |
|
| Rating: 96% |
- Nikolajs S , Latvia - |
|
|
|
| Good overall and excellent value for money |
|
| Rating: 80% |
- Melvyn L , United Kingdom - |
|
|
|
It was lovely and we thoughly enjoyed our hotel accomodation.The service was was excellant and house keping good.The facilities was was q.... click here to readmore >>
It was lovely and we thoughly enjoyed our hotel accomodation.The service was was excellant and house keping good.The facilities was was quite adquate and entertainment basic but did not affect us as we tended to spend most of the day ou and about.
Sam and Elaine Kettering / England. << click here to read less |
|
| Rating: 88% |
- Ahmad Sam C , United Kingdom - |
|
|
|
| Excellent, thoroughly enjoyed our stay and would definitely return. |
|
| Rating: 100% |
- Veronica M , United Kingdom - |
|
|
|
| Staff were very friendly, entertainment over Christmas was excellent.
Food good, all tastes well catered for. |
|
| Rating: 100% |
- Veronica M , United Kingdom - |
|
|
|
I have stayed at this hotel several times before and the service is excellent. It was my first time at this hotel during the early Winte.... click here to readmore >>
I have stayed at this hotel several times before and the service is excellent. It was my first time at this hotel during the early Winter (end of November 2007). I was disappointed that there was no central heating during the night. The evenings and nights were cold. Apart from that the food was excellent as usual which was a pleasant surprise for me since not having paid so much for the All Inclusive Deal, I had expected the quality or even the variety to have been less than during the Summer and busy moths. Palma Nova and Magalluf are very quiet during the Winter these days but it is great for resting and there are the odd bars open depending on your taste. I am certainly out dancing every night until the early hours of the morning. However, the hotel itself has a very relaxing atmosphere and enough to keep you occupied without having to go wondering out. << click here to read less |
|
| Rating: 96% |
- Marie O , United Kingdom - |
|
|
|
light and airy, staff friendly,good location short walk to beach and resort,food exellent,18 euros by taxi from airport ,3 euro bus ride .... click here to readmore >>
light and airy, staff friendly,good location short walk to beach and resort,food exellent,18 euros by taxi from airport ,3 euro bus ride into palma,had access to a courtesy room the day we booked out at no extra cost. due to the allinclusive basis only spent 70 euros allweek incuding safety depoist hire hope to return sametime next year << click here to read less |
|
| Rating: 96% |
- Mark D , United Kingdom - |
|
|
|
Disappointed with room it was dated and neede decorating,air con inop.Staff in bar area not very friendly. Maybe got poor room duetoonly .... click here to readmore >>
Disappointed with room it was dated and neede decorating,air con inop.Staff in bar area not very friendly. Maybe got poor room duetoonly having a 3 night stay. Pool to packed, advertised no children under 17 but there were. << click here to read less |
|
| Rating: 64% |
- Anne H , United Kingdom - |
|
|
|
| excellent food. entertainment sparse. service very good. |
|
| Rating: 88% |
- Christine S , United Kingdom - |
|
|
|
On the whole we enjoyed our holiday. The hotel public areas were always clean and tidy and the rooms were clean and comfortable.
I was .... click here to readmore >>
On the whole we enjoyed our holiday. The hotel public areas were always clean and tidy and the rooms were clean and comfortable.
I was on holiday with my daughter (21) and her friend and we were put in a double room with a camp bed - this was not suitable and we were moved the folloiwing day to a larger room with proper beds. This was an improvement except that they forgot to tell us that we were directly at the side of the local church whose bell rang every hour!!! also we were over the top of the dining room so very early in the morning chairs were scraping as people went for breakfast, then the bell would ring..... so make sure you dont stay in room 209.
The dining room is very small and was inadequate when the hotel was busy -we ended up queuing for meals and the staff were surley and unhelpful. The actual meals were not too bad but not much choice, very repetative and not very healthy, there was very little choice and fruit and the sweet table was exactly the same every day. Snacks were always the same, chips, croquettes, burgers and sausage. The entertainment was quite poor, mostly audience participation and you had to been in lounge early if you wanted to be seated. We took our holiday in the first week in April and there was a lot of elderly spanish couples staying in the hotel, these people were very rude and pushy and refused to queue for anything, so be warned when booking at this time of year. << click here to read less |
|
| Rating: 64% |
- Diane W , United Kingdom - |
|
|
|
there was a lot of trouble in hotel with groups of men .from bristol, swansea and manchester area. bristol group were thrown out of hotel.... click here to readmore >>
there was a lot of trouble in hotel with groups of men .from bristol, swansea and manchester area. bristol group were thrown out of hotel [ fighting and drunk. would not go back << click here to read less |
|
| Rating: 68% |
- David L , United Kingdom - |
|
|
|
| very good great staff thank you for your service re booking of hotel |
|
| Rating: 96% |
- John M , United Kingdom - |
|
|
|
After reading the reviews in other sites we were a little worried about what we had booked into. Totally unfounded as this hotel was sup.... click here to readmore >>
After reading the reviews in other sites we were a little worried about what we had booked into. Totally unfounded as this hotel was superb. The food was varied and very well prepared. I would say that the complaints were from people wanting 'chip ; peas' every day. The soups were obviously home made and delicious. The salads and veg dishes were extremely good.
The only complaints I could think of was that the beds were a bit hard for me - but then I have a 'mud bed'. The rooms were a bit short on the shower gels and shampoos. I would have thought a 4 star would have this. But h'ay I am looking for faults.
The staff, from the reception to the bar to the waiters were extremely courteous and efficient - dirty plates were wisked away. Evening entertainment was simple but good and friendly (not forgetting that this was the 18/25th Jan) and there were no kids running arround.
I would have no hesitation in recommending this hotel and will be going back again << click here to read less |
|
| Rating: 80% |
- Colin W , United Kingdom - |
|
|
|
| if your young dont go in november or you will be with the golden oldies |
|
| Rating: 72% |
- Zacharie W , United Kingdom - |
|
|
|
On arriving at the hotel and checking in, the receptionist informed us that the hotel had been overbooked and that we would be staying in.... click here to readmore >>
On arriving at the hotel and checking in, the receptionist informed us that the hotel had been overbooked and that we would be staying in the 3* palmanova hotel down the road. This was obviously extremely disapointing and after lengthy discussions we managed to stay in the palma nova palace. However as we discovered throughout our stay and from reading reviews on the hotel, this is a common occurence in the Palma nova palace hotel and happens on a daily basis.
The all inclusive hotel was good value for money but definately not 4* standard. What let it down were the quality of the rooms - uncomfortable bed and the repetitive food. However, due to the fantastic weather, location, company and all inclusive element, we had a wonderful holiday and due to the value would consider returning for a cheap, bargain break. << click here to read less |
|
| Rating: 68% |
- Sarah G , United Kingdom - |
|
|
|
Thoroughly enjoyed stay. Sorry we could not have stayed longer. Would definitely recommend this hotel to friends. Have done so already. S.... click here to readmore >>
Thoroughly enjoyed stay. Sorry we could not have stayed longer. Would definitely recommend this hotel to friends. Have done so already. Staff very good.Meals great.Drinks great. Only one concern about pool and sunbathing area - would be too crowded at height of season, though access to beach very easy and beach lovely. Sand cleaned every day - spotless. Water crystal clear and sloped gently. Beautiful. Will definitely go again!! << click here to read less |
|
| Rating: 96% |
- David J , United Kingdom - |
|
|
|
I also booked with you and stayed at this hotel last year, it was therefore a shock to find that smokers (I am one) were not allowed in t.... click here to readmore >>
I also booked with you and stayed at this hotel last year, it was therefore a shock to find that smokers (I am one) were not allowed in the entertainment room and were allocated a tiny room at the back to smoke in or had to go outside and drink out of plastic cups - if I had been made aware of this prior to booking I would not have gone. Also there is an issue with the sunloungers that also existed last year - there are clearly not enough as if you do not get one by 8am they are all gone. Other than that the main factor for me booking there is because there are no children under 16yrs - I would be interested to know if there are any other hotels in this or Costa Del Sol area that also have this policy for future holiday this year. Thank you << click here to read less |
|
| Rating: 72% |
- Christine B , United Kingdom - |
|
|
|
| HAD A LOVELY TIME THANK YOU |
|
| Rating: 80% |
- Debra G , United Kingdom - |
|
|
|
| Could not get a sunbed after 8am because all taken !
Definate value for money.
|
|
| Rating: 76% |
- Mangala P , Sri Lanka - |
|
|
|
