April 2007
Although this hotel was at the top of a very steep hill, once inside we were fairly impressed with facilities etc.
However, the service we received when we enquired about paying to stay on in our room was disgusting. No explanation as to why we could not (the hotel was half empty) and staff were very unfriendly and unforthcoming with information on where we could leave luggage/shower before departing.
I have stayed in Magaluf before on many occasions and compared to other hotels/apartments the service we received was well below average - it would certainly put me off booking with them again. More >> |