Guest Reviews for Hotel Eden - Majorca

Have just returned from the Hotel Eden, Port Soller, after being there for the third time. Hotel is in an excellent location for all age groups being about 2 minutes from the beach. We preferred to eat out in the evening as there are so many excellent restaurents on the sea front - The Randemar, Hotel Esplendilo, Es Passeig and Lua to mention a few. During high season reservations are necessary. Great base for trekking through mountains to Deia, Valdemossa etc. Sun set is fantastic. Brillent views from lighthouse. Looking forward to retuning to this resort again. Neil, Joan and Darragh (16yrs) Murphy, Ireland.

We were absolutely delighted with this hotel. The situation right on the front was magnificent. The service was excellent. The lounges and the pool were first class. The only downside were the beds, just a little too hard to be comfortable, but we would definitely recommend the Eden to our friends and would certainly stay there again. Fergus and Phyllis O'Kelly London

Wonderful hotel,good food ,great service.Just one thing....I wish that they had facilities in the room to make a cup of tea when you needed one. Can't fault the hotel. Thanks for your help. Graham

we were dissapointed with the food which was very mediocre.Despite having requested sea views we had rooms overlooking a car park. The location is excellent though and we would recommend visitors to join in one of the organised tour walks which was stunning.

The hotel is in a very good location on the main promenade,very close to beach, shops, restaurants,tram etc. The foyer, bar, pool area are very nicely decorated ,as is the restaurant. Breakfast was good, with plenty of choice. However, our room was absolutely dreadful. When we entered the room we couldn't believe our eyes. The decor was terrible. The beds were uncomfortable with skimpy pillows. There was a locker missing and worst of all no balcony which we were led to believe came as standard. The room was of a 1 rather than 3 star standard.We requested a change of room(we were willing to pay for an upgrade) but the reception staff refused to accommodate us. It took 2 days and 3 requests for them to replace the missing locker. We then asked the reception staff on 3 occassions if we could have a late checkout on departure. Again they refused to accommodate us but did promise on each of the 3 occassions that they had a room where we could shower/change before leavng. When we asked for access to this room, the receptionist refused, stating that he was under no oblgation to do so. He was extremely rude to us. Finally he did give us a room to change. We have stayed in many hotels in many countries and have never encountered such unpleasant and discourteous reception staff. We will return to this beautiful Island, but will not be staying at the Hotel Eden.