The room was small, the carpet and bedcovers stained, the bathroom/toilet door incapable of being secured, the window draughty, and the staff found everything to be "Impossible".
We were also asked for a £25 deposit for use of the Mini-bar, only to find that there was NO Mini-bar in the room. When we reported this, and asked for our deposit to be refunded, we were again told this was "Impossible", and that the deposit was for the 'phone!
We have stayed all over the world, but this was the worst - by a long way - we have ever experienced.
How this "place" can have 4-stars is completely beyond our comprehension! More >> |