The service was very poor. There was no kettle or cups/saucers in the room, TV was not working, the mattresses was cheap (gave me a back ache), bed was not made (the sheet was just left on the bed).... goes on and on. However, the room was clean as it is recently renovated. There is no lift (our room was on the 3rd floor). The staffs were rude and discourteous. Will never go back to this hotel again. More >> |