The lobby/bar/dining room area look OK, but the upstairs is very run down. Room rather seedy and unattractive with very temperamental plumbing. My request for a quiet, cool room was ignored, but I was allowed to move to a quiet room at the back which was incredibly hot, even after I managed to turn off the radiator and open the window (both of which were difficult to achieve). The requested wake-up call did not happen (faulty equipment, I was told) but the kitchen staff were helpful in arranging an early breakfast. I recognised that by London standards the hotel is low cost, but I had hoped for far better (and have found it at this price). More >> |