one of the receptionists should be fired. We had booked and paid for the hotel in advance. We came in the morning, were registered and left our luggage as the rooms was not available until the afternoon. We returned in the evening to find out that one of us had no room.She was moved to the hotel next door, just to find out that there was no room there either.After some time, she was moved to a third hotel glowwing with anger. The receptionists remark was, that she should be thankful to get a room and avoid sleeping on the street. Remember: She had booked and paid in advanced, was registered... Have this in mind, when you press the button to reserve THE APOLLO HOTEL More >> |