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| Cleanliness of rooms |
| Facilities offered |
| Quality vs. Price |
| Location / Surroundings |
| Quality of service provided |
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| Customer Rating [ Overall Average ] - 88 |
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| 0 - 20 Very Poor |
20 - 40 Poor |
40 - 60 Average |
| 60 - 80 Good |
80 - 100 Very Good |
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very happy with our stay at Balcon de Europa. The breakfasts were wonderful. We loved the convenience of the beach. The hotel staff we.... click here to readmore >>
very happy with our stay at Balcon de Europa. The breakfasts were wonderful. We loved the convenience of the beach. The hotel staff were exceptionally nice and helpful << click here to read less |
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| Rating: 84% |
- Bernadette C , Ireland - |
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| The Hotel is very nice, but if you can, do try and book a seaview room. |
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| Rating: 88% |
- Valerie P , United Kingdom - |
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| Nice hotel good location a bit unfair having to pay for sun chairs on the patio of hotel |
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| Rating: 80% |
- Cora G , Ireland - |
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we stayed at the balcon de europa hotel in may as we were attending a friends wedding and could not say more about this hotel,great hotel.... click here to readmore >>
we stayed at the balcon de europa hotel in may as we were attending a friends wedding and could not say more about this hotel,great hotel,great location and great staff,all though our room was small it was very well presented and kept very clean.we stayed b;b basis and the breakfeast was exellent great choice to be had.we would definatly stay here again on our next visit. << click here to read less |
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| Rating: 100% |
- Neville M , Ireland - |
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This Hotel is superbly located,the room we got just beside reception was no good , no view ,looked out to a patio,a bit smelly, noisy at .... click here to readmore >>
This Hotel is superbly located,the room we got just beside reception was no good , no view ,looked out to a patio,a bit smelly, noisy at night due to some irish nightclub nearby. would book a room with seaview if i ever go again .Was told by night receptionist there was no parking bays available ,when there was ,found backdoor open and checked,book a space for next day ...all the other members of staff were pleasant. very small pool available ,wonder what they do in the summer,very small beach below hotel was great but will instantly be full in the summertime.We enjoyed the town of Nerja ,good tapas in bars.Food in the Hotel was nothing spectacular,seen better.The service in Restaurant was superb as was the cleanliness of room.Parking the car cost 18.30 Euros a day in public car park nearby ,free parking spaces nearby not likely. The main advantage of this hotel is that it is situated on the actual Balcon de Europa .
Ken. << click here to read less |
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| Rating: 68% |
- Ken L , Gibraltar - |
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| Centrally located as close as you can stay to Balcon de Europa and the center of Nerja. |
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| Rating: 88% |
- Gunleiv H , Norway - |
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the Balcon de Europa is a very centrally located hotel in Nerja. It is in a wonderful position and is recomended for a relaxing and enjoy.... click here to readmore >>
the Balcon de Europa is a very centrally located hotel in Nerja. It is in a wonderful position and is recomended for a relaxing and enjoyable short break.The food especially in the evening is not the greatest - just be careful what you order!however i found value wise the hotel was excellent << click here to read less |
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| Rating: 88% |
- Jacqueline B , Ireland - |
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| Excellent in every way. Staff could not be more helpful and friendly. Will return a.s.a.p. Great location. |
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| Rating: 100% |
- Joan M , Ireland - |
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Great location , breakfast excellent ,make sure you book seaview rooms, our's was excellent . we took half board but would not recommend.... click here to readmore >>
Great location , breakfast excellent ,make sure you book seaview rooms, our's was excellent . we took half board but would not recommend it ,food very un-interesting. Suggest you take B+B as there is a huge range of excellent resturants nexted to hotel . << click here to read less |
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| Rating: 84% |
- Gordon P , Ireland - |
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The location is good and the hotel enjoyable. They were a bit pricy on things like sunbeds (these should be free for guests), car parking.... click here to readmore >>
The location is good and the hotel enjoyable. They were a bit pricy on things like sunbeds (these should be free for guests), car parking etc. The Hotel can be hard to find (especially the car park) and it would be helpful if they sent out a map with some driving directions. << click here to read less |
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| Rating: 76% |
- Robert A , Ireland - |
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| Surpassed our expectations and already planning a return visit. |
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| Rating: 100% |
- Anthony M , Ireland - |
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| This was a fabulous hotel with amazing view, worth paying the extra for a sea view!! |
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| Rating: 100% |
- Laura H , Ireland - |
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Our room was situated at the front of the hotel with wonderful views - however, we found the night life rather disturbing and noisy when .... click here to readmore >>
Our room was situated at the front of the hotel with wonderful views - however, we found the night life rather disturbing and noisy when people used the tables and chairs at the front of the hotel at 2/3am << click here to read less |
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| Rating: 96% |
- Anne S , United Kingdom - |
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We couldn't fault this Hotel, although the room was without any view and very dark. The hotel was probably one of the best value that we .... click here to readmore >>
We couldn't fault this Hotel, although the room was without any view and very dark. The hotel was probably one of the best value that we have stayed in. << click here to read less |
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| Rating: 100% |
- John L , United Kingdom - |
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This was a lovely clean hotel. The staff were excellent and made our stay very enjoyable. We have been to Nerja on many occasions but h.... click here to readmore >>
This was a lovely clean hotel. The staff were excellent and made our stay very enjoyable. We have been to Nerja on many occasions but have stayed in apartments which we thought were better value. We were actually wrong so much so that we have have booked a 10 days stay in March 2008. << click here to read less |
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| Rating: 100% |
- Irene P , United Kingdom - |
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the hotel was abesouletely fablous,excellent location,very clean, beautiful food, staff were very helpful. we would definately stay her.... click here to readmore >>
the hotel was abesouletely fablous,excellent location,very clean, beautiful food, staff were very helpful. we would definately stay here again and recomend it for a holiday. << click here to read less |
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| Rating: 88% |
- Noel M , Ireland - |
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The Balcon is in a great position
The Hotel lives up to its 4 star rating
My only criticisms are
1. There is no access by road t.... click here to readmore >>
The Balcon is in a great position
The Hotel lives up to its 4 star rating
My only criticisms are
1. There is no access by road to the front of the Hotel which makes transfer of luggage a problem-although the staff were helpful .
2. we tried to get a late check out until 6pm-and although no one else was coming into the room they wanted 60 euros which I thought was a birt steep-we did get until2pm for free !
3. Swimming pool is extremely small-I have seen bigger kiddies pools !
All in all -good value at the Roomsnet Rate-a bit expensive at the "Rack Rate" << click here to read less |
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| Rating: 84% |
- David C , United Kingdom - |
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The hotel staf were very helpful and friendly, we were unable to upgrade to a sea view room but our room at the rear of the hotel was fin.... click here to readmore >>
The hotel staf were very helpful and friendly, we were unable to upgrade to a sea view room but our room at the rear of the hotel was fine, you are never far short of a sea view in this hotel. Evening meals were a little ordinary( Perhaps emphasis on the English), but overall very good value. << click here to read less |
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| Rating: 88% |
- Peter H , United Kingdom - |
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Very nice hotel, great location and very friendly staff. Would have preferred a room with a balcony or better view, however they were not.... click here to readmore >>
Very nice hotel, great location and very friendly staff. Would have preferred a room with a balcony or better view, however they were not available. << click here to read less |
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| Rating: 76% |
- John D , Ireland - |
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| hotel excellent, perfect location in Nerja, no need for taxis anywhrere, will definitly go back. |
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| Rating: 96% |
- Sandra D , Ireland - |
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The hotel was in an ideal situation and worth paying the extra for a room facing the sea. The comments on this hotel which I read before.... click here to readmore >>
The hotel was in an ideal situation and worth paying the extra for a room facing the sea. The comments on this hotel which I read before arriving were, in my opiinion, unjustified as the staff were all pleasant and helpful and on arriving I was given a room on the 7th floor which I requested.The food was very good apart from the main course at dinner which was adequate but the presentation was not up to a 4 star hotel standard. I would definitely use this hotel again when visiting Nerja and have recommended it to our friends. << click here to read less |
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| Rating: 96% |
- Jane L , United Kingdom - |
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Nerja is an amazing town! Proximity of the beaches, bountiful good quality restaurants, bars and other facilities make it an ideal centr.... click here to readmore >>
Nerja is an amazing town! Proximity of the beaches, bountiful good quality restaurants, bars and other facilities make it an ideal centre for couples of any age - we're in our late twenties, but were surrounded by couples a lot older who enjoyed it as much as we did.
Major complaint about the hotel was that the cleaning staff who attended our room did so to a low standard. They thought washing our used glasses out in the sink would suffice! After complaining that the remains of a drink were still in the bottom of a 'fresh' glass, new ones were brought which were even dirtier. It also took a number of attempts to get extra pillows. Another issue is that although hotels are supposed to be non-smoking in Spain, this hotel encourages smoking in the bars and reception by having ash trays - and people do smoke. Seems like small things now, but at the time these were tarnishes on what would have been an excellent hotel experience.
The location is excellent, the facilities good considering the space available (i.e. small but heated pool - most other hotels/apartments in Nerja have emptied their pools this time of the year, January), the choice and quality of breakfast is very good, and finally the views from the hotel are breath-taking!
Certainly go to this hotel, but be prepared to complain about any deficiencies in what should be a 4* service - the receptionists will eventually respond. << click here to read less |
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| Rating: 72% |
- Stephen H , United Kingdom - |
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| An excelent hotel, obtained at a really good price through this site. |
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| Rating: 92% |
- Janet W , United Kingdom - |
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The location was first class as it was very centrally placed in the old part of Nerja with a lively family atmosphere present throughout .... click here to readmore >>
The location was first class as it was very centrally placed in the old part of Nerja with a lively family atmosphere present throughout the day and late into the evening. Nothing in nearby towns compared
We were bed and breakfast and ate - alfresco overlooking the coved beach and lapping sea. Free champagne for breakfast was great. We hired a car and although the hotel car park is E24 per night, the porter did direct us to the free car park not too far away.
Our room did not have a balcony or a view which was a bit disappointing so check on booking that you have this. << click here to read less |
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| Rating: 84% |
- Carol L , United Kingdom - |
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| Excellent hotel, fabulous location |
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| Rating: 100% |
- Monica B , Ireland - |
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The only problem we had was when we arrived,the room allocated to us was very small and overlooking a bar in a laneway it was not a four .... click here to readmore >>
The only problem we had was when we arrived,the room allocated to us was very small and overlooking a bar in a laneway it was not a four star room .We complained and we were moved the next day at a cost of 25 euros per day which came too another 125 euros plus we had to pay for parking our car which was a nightmare to get in and out off so it put us of using the car.We would stay at the balcon again but only after a bit more research. << click here to read less |
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| Rating: 80% |
- Thomas I , Ireland - |
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| excellent |
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| Rating: 76% |
- Goran B , Sweden - |
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A very enjoyable stay with helpful and friendly staff. We had bed and breakfast of which there was a great choice of food. The food was a.... click here to readmore >>
A very enjoyable stay with helpful and friendly staff. We had bed and breakfast of which there was a great choice of food. The food was also excellant in the nautica which is the restaurant attached to the hotel and beach. << click here to read less |
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| Rating: 100% |
- Manuel H , Germany - |
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When we arrived the room I had booked with seaview and balcony was not available, however the day after they upgraded us to a Junior Suit.... click here to readmore >>
When we arrived the room I had booked with seaview and balcony was not available, however the day after they upgraded us to a Junior Suite for the week which was fabulous.
<< click here to read less |
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| Rating: 100% |
- Gwyneth B , United Kingdom - |
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| Fantastic position in Nerja, service excellent once we got the correct rooms after a major hiccup at the start of our holiday |
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| Rating: 88% |
- Hans A , United Kingdom - |
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My Husband and I had an excellent week the Hotel was great and has a superb location so convenient for local bars and resturarants and we.... click here to readmore >>
My Husband and I had an excellent week the Hotel was great and has a superb location so convenient for local bars and resturarants and we would return when we can! << click here to read less |
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| Rating: 88% |
- Stephen D , United Kingdom - |
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Reception staff were excellent but rest were offhand and unfriendly.
Car parking is awkward and instructions should be available when bo.... click here to readmore >>
Reception staff were excellent but rest were offhand and unfriendly.
Car parking is awkward and instructions should be available when booking confirmed << click here to read less |
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| Rating: 68% |
- Alan W , United Kingdom - |
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