|
|
| Cleanliness of rooms |
| Facilities offered |
| Quality vs. Price |
| Location / Surroundings |
| Quality of service provided |
|
|
|
|
|
| Customer Rating [ Overall Average ] - 86 |
|
| 0 - 20 Very Poor |
20 - 40 Poor |
40 - 60 Average |
| 60 - 80 Good |
80 - 100 Very Good |
|
|
|
Together with seven other golfing mates we stayed at the Gran Hotel between 5th ; 8th November. If you are a golfer this is an ideal base.... click here to readmore >>
Together with seven other golfing mates we stayed at the Gran Hotel between 5th ; 8th November. If you are a golfer this is an ideal base to get to most of the course in the Malaga Marbella area. We stayed on an all inclusive basis which was extremely good value. Food was reasonable for a 4 star hotel, beer was served in pint glasses and the wine was served by the bottle.. good quality also. Remember to ask for packed lunches before 6pm in the evening. Overall the hotel was excellent but I would say it wasn't the easiest hotel to find on the first night. Directions on the website could be improved. << click here to read less |
|
| Rating: 92% |
- Robert Paul J , United Kingdom - |
|
|
|
Have stayed here a few times as very convenient for la cala and its many bars and shops in easy walking distance ! as for the hotel hmmmm.... click here to readmore >>
Have stayed here a few times as very convenient for la cala and its many bars and shops in easy walking distance ! as for the hotel hmmmm ok had sea veiwes and clean and tidy, breakfast is acceptable but all the items that should be hot are at best luke warm, like eggs bacon beans and such like. good selection of cold foods and fruits. I think that charging to park the car is a cheek and it is full of shall we say the older people...and mostly French, German and Dutch but there is usualy a few UK residents if you seach hard enough.Overall not a bad place to stay and i think ok value for money. << click here to read less |
|
| Rating: 68% |
- Stephen L , United Kingdom - |
|
|
|
| We loved it.. Have sent 6 of our friends there.Staff excellent, location perfect we are defnitely going back P.Dorris |
|
| Rating: 96% |
- Phyllis D , Ireland - |
|
|
|
Poor evening entertainment but good food if not a little repetative and excellent service.
Great location on the beach but the little r.... click here to readmore >>
Poor evening entertainment but good food if not a little repetative and excellent service.
Great location on the beach but the little river that runs at the side of the hotel is an eyesore. Overall a nice hotel offering excelent value for money and we would return. << click here to read less |
|
| Rating: 88% |
- Ian B , United Kingdom - |
|
|
|
Happy with overall hotel. However we were informed on the website that here was a childrens club, hich was the decideing factor for us bo.... click here to readmore >>
Happy with overall hotel. However we were informed on the website that here was a childrens club, hich was the decideing factor for us booking this particular hotel. On arrival we discovered thatthere wa only
"Animacion",which is entertainment for all guests, not just children. When we complained to the management their reply was that we did not book with their web site. Wont be going back again. << click here to read less |
|
| Rating: 80% |
- Con D , Ireland - |
|
|
|
| Great location,very clean, friendly staff,good food. |
|
| Rating: 100% |
- Peter B , United Kingdom - |
|
|
|
| Very helpful staff, a varied and fresh selection for breakfast, we felt safe and happy especially as we were travelling with an infant. |
|
| Rating: 96% |
- Patricia K , United Kingdom - |
|
|
|
We enjoyed our stay here. Its a great hotel in a great location. The down side was no air conditioning on (and it was very warm) evening .... click here to readmore >>
We enjoyed our stay here. Its a great hotel in a great location. The down side was no air conditioning on (and it was very warm) evening meal was avarage and no parking. Unless you want to pay 10e per day. << click here to read less |
|
| Rating: 76% |
- Gordon R , United Kingdom - |
|
|
|
Hotel nice , first impressions are a bit poor ,entrance down a side street. The food was average, I think catering for all inclusive and .... click here to readmore >>
Hotel nice , first impressions are a bit poor ,entrance down a side street. The food was average, I think catering for all inclusive and SAGA let it down slightly. We were asked each time we dined for our room card, they kept saying that we were to pay for meals this was very embarrasing infront of other guests. We ate out most nights , we took our son down to eat before we went out. The pool is quite average, only knee high! not good if you want to swim. In general an average hotel, good for a weeks stay not much for the kids to do especially when it was raining! << click here to read less |
|
| Rating: 64% |
- Donald F , United Kingdom - |
|
|
|
Please Enter the Comments / Review about the hotel in this area
We stayed on a B;B basis. It was our second time at the hotel and we w.... click here to readmore >>
Please Enter the Comments / Review about the hotel in this area
We stayed on a B;B basis. It was our second time at the hotel and we were very happy with the service and value offered. There was entertainment laid on every night which was an added bonus. << click here to read less |
|
| Rating: 96% |
- Maurice L , Ireland - |
|
|
|
The standard of accommodation is excellent but the entertainment is quite poor. Food and service are also very good and offers good valu.... click here to readmore >>
The standard of accommodation is excellent but the entertainment is quite poor. Food and service are also very good and offers good value for money. However, the pool is outside, cool and extremely shallow, unsuitable for swimmers. The hotel would benefit greatly from either a indoor and/or a gymnasium. << click here to read less |
|
| Rating: 88% |
- Yvonne P , United Kingdom - |
|
|
|
Beautiful Hotel !Very clean ; spacious.Fantastic location!!Friendly staff ; food was excellent!!Would like to return.Great value for mone.... click here to readmore >>
Beautiful Hotel !Very clean ; spacious.Fantastic location!!Friendly staff ; food was excellent!!Would like to return.Great value for money.:) << click here to read less |
|
| Rating: 96% |
- Kathryn K , Ireland - |
|
|
|
At beginning of the holiday I was a little disappointed. The first room I was offered on first floor had an awful view only metres away f.... click here to readmore >>
At beginning of the holiday I was a little disappointed. The first room I was offered on first floor had an awful view only metres away from back end (yard)of scruffy bar with concrete and rubbish - (When Id read description of Hotel on internet it stated beach side location so I expected a decent view)I requested a change immediately and was informed there were no rooms available and to return next day.The room was directly above the bar/entertainment area so also it was very very noisy. Next day I was informed there were no rooms available and that 'everyone wants a sunny aspect room' I explained about the noise below and the fact that as I was on my own for 2 weeks and wanted to relax and required a decent view to look out onto not an isore. I was 'eventually' offered a 2nd room also on first floor but other side of hotel. I accepted this on condition that I would receive a preferential room 5 days later. I could still hear noise at night but not as bad.The second room overlooked a dried up river outlet and unfortunately the odour of what appeared to smell like sewage was not very pleasant when sitting on the balcony. After first week I was given a really lovely room with amazing views which really turned the holiday around for me. (Just a shame I didnt get two weeks of enjoyment of the room). The reception staff were friendly and helpful throughout and spoke excellent English (and German). The restaurant were very polite and tables were cleared immediately after courses (self service)staff speak a little English but after all it is Spain and a good opportunity to learn the Language!The rooms were immaculate Beds were made, fresh towels and cleaning was provided on a daily basis. The hotel appeared to cater for mainly Spanish families and couples (and few Germans)hence the food was really fresh, plentiful, delicious and varied every morning ; evening.(If half board and would like lunch its an extra 12 Euros per sitting (good value for whats on offer) Although I did not attend the entertainment schedule that appeared to be varied (ending about 12.30am) There were few bars in the area - there were restaurants/cafes,a supermarket and Spar- not that many touristy shops - maily estate agents but to be honest I think that was a plus point (not too touristy)The beach was lovely (clean). The Hotel pool was small and not very deep but ideal for a quick dip or for families with young children. ON the whole ideal for families and small children (and good facilities for those with disabilities). There is a taxi rank and a regular bus service nearby so only about 30 mins to Marbella were there are numerous shops, interesting areas to browse and lovely beach. (fare under 2 Euros)Fuengerola in opposite direction is a large City lots to see, very crowded beach - good markets shops etc., (but be careful - lots of opportunists -I had my wallet taken while getting an ice cream) These people are professional pick pockets. ON the whole I had an enjoyable and restful holiday and of course the sun shone for the duration (always a plus). << click here to read less |
|
| Rating: 84% |
- Leigh D , Australia - |
|
|
|
| the hotel is in a quite village with few shops and bars.the pool bar is understaffed .entertainment is poor.Food is excellent. |
|
| Rating: 68% |
- Vedad R , United Kingdom - |
|
|
|
| very good hotel with exeptional staff |
|
| Rating: 88% |
- Raksha D , United Kingdom - |
|
|
|
This is the second time I have stayed in this hotel and I have no complaints whatsoever. Excellent value for money, good facilities, very.... click here to readmore >>
This is the second time I have stayed in this hotel and I have no complaints whatsoever. Excellent value for money, good facilities, very close to beach and spotlessly clean. I'll be back << click here to read less |
|
| Rating: 88% |
- John S , United Kingdom - |
|
|
|
Good Hotel. Shame about the fat git in the restaurant. you cant miss him, hes a biggest prick. The food is very poor too. So save your mo.... click here to readmore >>
Good Hotel. Shame about the fat git in the restaurant. you cant miss him, hes a biggest prick. The food is very poor too. So save your money and eat out! << click here to read less |
|
| Rating: 84% |
- Maria J , Ireland - |
|
|
|
VERY CLEAN HOTEL IN GENERAL.
GOOD STANDARD OF FOOD.
PRICE OF THE HOLIDAY FOR 4 NIGHTS WAS EXCELLENT VALUE FOR MONEY. WILL CONSIDER TO D.... click here to readmore >>
VERY CLEAN HOTEL IN GENERAL.
GOOD STANDARD OF FOOD.
PRICE OF THE HOLIDAY FOR 4 NIGHTS WAS EXCELLENT VALUE FOR MONEY. WILL CONSIDER TO DEFINATLEY BOOK AGAIN. << click here to read less |
|
| Rating: 96% |
- Trudi B , United Kingdom - |
|
|
|