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| Cleanliness of rooms |
| Facilities offered |
| Quality vs. Price |
| Location / Surroundings |
| Quality of service provided |
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| Customer Rating [ Overall Average ] - 86 |
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| 0 - 20 Very Poor |
20 - 40 Poor |
40 - 60 Average |
| 60 - 80 Good |
80 - 100 Very Good |
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A rather old hotel which has been partially refurbished, set two blocks back from sea front. Staff very friendly and helpful. Food varied.... click here to readmore >>
A rather old hotel which has been partially refurbished, set two blocks back from sea front. Staff very friendly and helpful. Food varied and reasonablely good. Parking expensive at 15 euros a day. << click here to read less |
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| Rating: 72% |
- Jeffrey M , Spain - |
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| great hotel very central , food excellent tv many english channels , |
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| Rating: 100% |
- Pat B , United Kingdom - |
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this was a great hotel overall however the food could be improved and more variety would be great .would definitely recommend to friends .... click here to readmore >>
this was a great hotel overall however the food could be improved and more variety would be great .would definitely recommend to friends . << click here to read less |
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| Rating: 84% |
- Elaine C , Ireland - |
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The only criticism I have was the difficulty getting in and out of the car park and initially having to park in the street to check into .... click here to readmore >>
The only criticism I have was the difficulty getting in and out of the car park and initially having to park in the street to check into the Hotel. << click here to read less |
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| Rating: 84% |
- Denise G , Spain - |
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came back today from the ambassador playa.went for 4 days full board,and all i can say is,it was very clean and comfortable,,staff very h.... click here to readmore >>
came back today from the ambassador playa.went for 4 days full board,and all i can say is,it was very clean and comfortable,,staff very helpful and polite,lots of variety on the food front,it was always hot and very tasty,and plenty of it.The restaurant staff were excellent,so was the staff on the reception.The maid was really helpful too,we asked for extra pillows and were given them by the time we got back to the room.Rooms are small,but cleaned to a high standard.The hotel is smack bang in the middle of all the night life.Went with a group of friends and all of us said we,d go back without hesitation.We give it 10 out of 10 << click here to read less |
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| Rating: 100% |
- Dawn S , United Kingdom - |
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I was prt of a party of four who have all stayed at this hotel several times over the last 20 years.And all of us agree this was are wor.... click here to readmore >>
I was prt of a party of four who have all stayed at this hotel several times over the last 20 years.And all of us agree this was are worst visit.
Central heating was not working at times on several very cold nights.Food detereated over the week and only improved when hundreads of spanish pensioners turned up.Then the fun began.Long ques for the dining room and the oaps acted like children who had never seen food before. despite this I would return to this hotel again.As it normally is a lot better.
Johnny Boy uk << click here to read less |
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| Rating: 84% |
- Janice R , United Kingdom - |
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| Excellent location, food good. Overall a good place to stay. |
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| Rating: 92% |
- Patricia H , United Kingdom - |
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| great location for nightlife. good selection of food |
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| Rating: 84% |
- Christopher M , United Kingdom - |
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| grate value for money staff very plesent |
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| Rating: 88% |
- Daniel M , United Kingdom - |
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| a1 handy for everwhere |
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| Rating: 100% |
- Joyce M , United Kingdom - |
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Been to Benidorm 6 times, best hotel so far, has air con., lovely power shower, our TV even had YTV, as well as Sky News for free, we sta.... click here to readmore >>
Been to Benidorm 6 times, best hotel so far, has air con., lovely power shower, our TV even had YTV, as well as Sky News for free, we stayed HB, waiters/staff v.friendly, only went down for breakfast twice, but each time were not disappointed, evening meal fine and the ice cream whippy machine briliant. Our maid was absolutely lovely and cleaned our rooms every day, except one of the days due to having hangover, we asked her not to clean, so she left us all clean towels instead. COULD NOT FAULT. << click here to read less |
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| Rating: 100% |
- Karen B , United Kingdom - |
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| kettle and hairdryer would make d ifference i love this hotel stay 2/3 times a year |
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| Rating: 88% |
- Veronica C , United Kingdom - |
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| excellent hotel, very good food , very good location would definetly stay here again. |
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| Rating: 100% |
- Karen D , United Kingdom - |
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| first class entertainment every night. friendly staff. Great variety of food at all meals. Would go back again, no problem. |
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| Rating: 84% |
- Robert B , United Kingdom - |
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This hotel definately catered for Britsh people only. If you want a taste of Spain this is not for you. however the hotel was clean servi.... click here to readmore >>
This hotel definately catered for Britsh people only. If you want a taste of Spain this is not for you. however the hotel was clean service friendly and in a good location. There was a good choice of food but geared to the British taste and could tend to be very repetative.We found it to be good value for money if you want home from home. The entertainment was geared to a slightly older group but was of a very good standard. << click here to read less |
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| Rating: 68% |
- Christopher T , United Kingdom - |
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I Have stayed in the ambassador before and returned this year. It is still of a very good standard with very friendly and helpful staff .... click here to readmore >>
I Have stayed in the ambassador before and returned this year. It is still of a very good standard with very friendly and helpful staff and also a pleasant atmosphere. I was very pleased as when we arrived we were given twin beds and had booked a double. The hotel noted our request for a double room and we were moved the following afternoon of out arrival. I found this to be very efficent and the staff were great. << click here to read less |
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| Rating: 80% |
- Marie C , United Kingdom - |
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| A very enjoyable holiday! |
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| Rating: 80% |
- Derek L , United Kingdom - |
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The accommodation,restaurant,pool area and reception were all very good.The food although not Cordon Bleu was very good and catered for a.... click here to readmore >>
The accommodation,restaurant,pool area and reception were all very good.The food although not Cordon Bleu was very good and catered for all tastes.
However the bar in Ambassador II was a major problem. One of the waiters was extremely rude to my wife on 2 evenings,the main barman was surly,the prices were high, the seating was very crowded and entertainment we saw on four occassions was well below average for Benidorm.
The Ambassador's sister Hotel, The Presidente, has a downstairs bar that is the complete opposite, we can truly reccomend it. << click here to read less |
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| Rating: 96% |
- David H , United Kingdom - |
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| fantastic food, and great hotel for the money, thank you rooms.net, james cunliffe |
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| Rating: 100% |
- James C , United Kingdom - |
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| FOOD.THE WORST MEALS IN SPAIN I HAVE EVER TASTED GOOD FOOD RUINED BY OVER COOKING BLAND AND STODGEY |
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| Rating: 84% |
- Robert R , Ireland - |
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Have been to the hotel some years ago and was pleasantly surprised to find the food most acceptable and the facilities good compared to m.... click here to readmore >>
Have been to the hotel some years ago and was pleasantly surprised to find the food most acceptable and the facilities good compared to my previous experience. << click here to read less |
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| Rating: 76% |
- Eric H , Spain - |
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| Great hotel in a good central location with good food and friendly staff. Very good value for money. Would highly recommend this hotel |
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| Rating: 100% |
- William B , United Kingdom - |
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| excellent hotel staff very polite and helpful excellent food stayed 4 times their now will stay again |
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| Rating: 100% |
- Patrick C , United Kingdom - |
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| hotel facilities/pool/cleanliness all good but food hall lets the hotel downand struggles to make average |
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| Rating: 84% |
- Damien M , Ireland - |
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This hotel is in an excellent location, not far from the beach ; with plenty of eateries ; bars nearby. The usual fight for sinbeds was .... click here to readmore >>
This hotel is in an excellent location, not far from the beach ; with plenty of eateries ; bars nearby. The usual fight for sinbeds was a bit of a downer as people pit towels on them ; then disappeared for hours. Not really keen on the food, although there was plenty of choice, a member of my family said it was not as good a as their last visit a couple of years ago. << click here to read less |
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| Rating: 100% |
- Eveline G , United Kingdom - |
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For the price we paid, to be honest, we couldn't and shouldn't have expected anything more than we got. Rooms where basic but clean. Hote.... click here to readmore >>
For the price we paid, to be honest, we couldn't and shouldn't have expected anything more than we got. Rooms where basic but clean. Hotel itself is lovely, however there was a constant smell of food from the restaurant. We stayed on the 9th floor and could still smell the food, which wasn't pleasant. Restaurant for breakfast was a bit like a cattle market but the food was grand. << click here to read less |
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| Rating: 68% |
- Joanne M , United Kingdom - |
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The Hotel is in an ideal location two streets away from the promenade. The meals were lovely everyday and varied (the best gravy i've tas.... click here to readmore >>
The Hotel is in an ideal location two streets away from the promenade. The meals were lovely everyday and varied (the best gravy i've tasted in a long while) from fish, chicken, cottage pie, lasagne, salads etc to even nuggets and childrens menus.
The staff were very friendly and always said hello. This hotel is right in the middle of all the bars of the new town, so didn't have far to walk back after a late night watching all the fantastic shows. It is however quite a walk to the old town, but must be done at least once. The only downside to the hotel is, there is not enough sunbeds around the pool for the amount of people staying and alot of them were a bit shabby. You have to be up real early to beat people putting their towels on and leaving them there all day. The rules were no saving beds, but nothing was done about it. We were down by the pool at least by 9am but all beds were taken with no-one on them.
Would definately stop there again, but maybe get down before 8am. << click here to read less |
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| Rating: 88% |
- Vivienne P , United Kingdom - |
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Hotel is very good with excellent location. Everything within easy reach of the Hotel. Shame about the food though. There was very litt.... click here to readmore >>
Hotel is very good with excellent location. Everything within easy reach of the Hotel. Shame about the food though. There was very little variation in the Main Course and it was lukewarm. Only ate there 3 nigts out of 9. I have stayed here previously and the food was slightly better. Dont think I would stay here again. << click here to read less |
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| Rating: 84% |
- Sheila C , United Kingdom - |
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great hotel stayed there for 10 days would not heitate on going back there the food was excellent staff friendly only down side the sun l.... click here to readmore >>
great hotel stayed there for 10 days would not heitate on going back there the food was excellent staff friendly only down side the sun loungers got to q in the morning to get one should be a fairer system for everyone but other than that superb 25/8/08 << click here to read less |
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| Rating: 84% |
- William B , United Kingdom - |
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we did find it a bit bedlam at meal times we do think it could have been organized a bit better,like maybe two sittings when it is busy..... click here to readmore >>
we did find it a bit bedlam at meal times we do think it could have been organized a bit better,like maybe two sittings when it is busy. other than that we had a great time and would go back again. jean australia. << click here to read less |
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| Rating: 96% |
- Jean B , Australia - |
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| excellent location hotel food was great only problem we found was there was only about six brollys for sunbeds |
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| Rating: 84% |
- Sarah H , United Kingdom - |
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The location of this hotel is ideal for anyone looking for a central base to explore Benidorm. It is situated on the main street which l.... click here to readmore >>
The location of this hotel is ideal for anyone looking for a central base to explore Benidorm. It is situated on the main street which leads to the square but is far enough away so that you can get a good sleep. The Western Bar which is the hotel bar is worth a mention, if you have a family with teenage kids it's ideal. The food at the hotel was ok, pretty much what you would expect from a 3 star in Spain. Some nights the food was better than others but it's quite cheap to eat out in Benidorm so if you don't like what's on you can always head out to one of the many restaurants nearby. The entertainment at the poolside each night was ok too, probably better for families with younger kids but I have to say I didn't spend much time there. The only down side to the hotel was that during the day the pool area is very very busy and if you don't que in the morning for the sunbeds you won't get one but apart from that I would recommend this hotel to anyone. Our aircon broke down while we were there and I reported it to reception on my way out and by the time we came back it was fixed. << click here to read less |
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| Rating: 92% |
- Paul G , United Kingdom - |
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My wife and I have just returned from a week stay at the Ambassador and I can say without any sort of hesitation that each and every memb.... click here to readmore >>
My wife and I have just returned from a week stay at the Ambassador and I can say without any sort of hesitation that each and every member of staff were very nice polite and exceptionally friendly.
We were full board and the variety of food at each sitting was refreshing and tasty with a very reasonable wine list.
The entertainment in the hotel at nighttime was typicle of the Benidorm scene. The act's on each night could also be seen in some of the big name pub's in the area so if you have young children and don't want to leave the hotel complex you can still see a lot of the popular acts . << click here to read less |
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| Rating: 100% |
- Paul M , Ireland - |
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well were do i start first my wife and i were put right beside 3 rooms with young people and they were very noisy banging the doors all h.... click here to readmore >>
well were do i start first my wife and i were put right beside 3 rooms with young people and they were very noisy banging the doors all hoursof the morning shouting at the top of their voices.could not care about anybody staying there to.so i went down to complain and they moved us the next day to another room 1 floor down for the next 4 nights.they are letting to many young people in when we first started going there there was not. << click here to read less |
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| Rating: 68% |
- William M , United Kingdom - |
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| need more food 4 kids |
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| Rating: 80% |
- Daniel R , United Kingdom - |
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this was my third stay at the 'ambassador', which speaks for itself really. the hotel is in a central location, close to the beach, shop.... click here to readmore >>
this was my third stay at the 'ambassador', which speaks for itself really. the hotel is in a central location, close to the beach, shops, nightlife etc. the pool area is nice and it's clean. only thing is, you will need to get up early to get a sun lounger! although they aren't supposed to be reserved, people tend to leave towels on them for hours and go off all day! the food is very good, buffet style, with lots of choice and as much as you want to eat.
Staff are friendly and helpful. This hotel is great value for money. << click here to read less |
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| Rating: 92% |
- Linda B , United Kingdom - |
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We came 4years ago and had a wonderful time then as we did thos time. the food is wonderful and would recommend you to all our friends. C.... click here to readmore >>
We came 4years ago and had a wonderful time then as we did thos time. the food is wonderful and would recommend you to all our friends. Cannot find fault with your Hotel. << click here to read less |
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| Rating: 100% |
- Barry A , United Kingdom - |
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Food was excellent, also clean rooms and good location. Excellent Spa and solarium. Rooms next to lifts however have the noise of machine.... click here to readmore >>
Food was excellent, also clean rooms and good location. Excellent Spa and solarium. Rooms next to lifts however have the noise of machinery all night. << click here to read less |
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| Rating: 96% |
- Bruce H , Spain - |
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stayed at the ambassador benidorm food staff surroundings excellent i highly recommend this hotel nothing to much trouble for the staff.o.... click here to readmore >>
stayed at the ambassador benidorm food staff surroundings excellent i highly recommend this hotel nothing to much trouble for the staff.only down fall is the parking in the street there car park is 10 euro per night. would not put me off this hotel EXCELLENT << click here to read less |
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| Rating: 84% |
- Glenys M , United Kingdom - |
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I like the Ambassador Playa, have stayed there before. It's a 3* so people that complain about the food, need to pay more and go to a 4/5.... click here to readmore >>
I like the Ambassador Playa, have stayed there before. It's a 3* so people that complain about the food, need to pay more and go to a 4/5 *.
There is always something that you can enjoy at each meal.And more importantly the food is fresh and nicely cooked.
The only downside was, when we arrived at the hotel we were told that we were in Ambassador 2, not in 1. I didnt realise there was a difference, and when we checked in the oldish big guy on reception was not very helpful
We arrived about 2:15 pm, and we had to ask him if we were in time for lunch, he didnt volunteer the information. And we were, so would have gone hungry (early flight) or would have had to eat out if we hadnt asked.
Also we were allocated a room at the back of the hotel so didnt have any sun on the balcony at all, no matter what time of day.
We were charged 4 Euros a day to move rooms, to the front of the pool, but it was worth it. next time however I will request a pool view room , just for the sunshine.
The staff at the hotel, apart from this one guy, were very helpful and friendly, nice people! << click here to read less |
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| Rating: 84% |
- Stephen S , United Kingdom - |
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We stayed at this hotel 2 years ago and wanted to go again as our first visit was exceptional This stay was very different. The food was.... click here to readmore >>
We stayed at this hotel 2 years ago and wanted to go again as our first visit was exceptional This stay was very different. The food was appauling, very bland, very little choice and the same things day after day, we ate out for the last 2 days which was an unexpected cost as we were full board. The floors were being replaced in the lobby of both Playa 1 and 2 so there were workman there both day and night, although the cleaning staff did there best to keep the mess to a minimum there was dust everywhere. Very dissappointing, we wont be going back again!! << click here to read less |
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| Rating: 64% |
- Martyn C , United Kingdom - |
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| good hotel, good location,for amenities |
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| Rating: 100% |
- Patrick C , United Kingdom - |
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This is the second time we have been to the Ambassador Playa in 3 months and we thoroughly enjoyed both times,we have been to Benidorm ma.... click here to readmore >>
This is the second time we have been to the Ambassador Playa in 3 months and we thoroughly enjoyed both times,we have been to Benidorm many times and now we would not stay anywhere else, can't wait to go back. << click here to read less |
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| Rating: 100% |
- Shirley W , United Kingdom - |
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My husnamd and I havejust returned from 6 nights at this hotel. I couldn't fault the cleanliness of the room and it was cleaned daily. We.... click here to readmore >>
My husnamd and I havejust returned from 6 nights at this hotel. I couldn't fault the cleanliness of the room and it was cleaned daily. We were half board and the food was as you expect at a large hotel not the quality we are used to but always something to suit everyones tastes. The location was god for the numerous bars and clubs but can be quite noisey if at the front of the hotel right up until 5 in the morning. I suppose we were relatively early going to bed at around 3am but even after a few drinks I found it difficult to get to sleep because of the noise in the street below. << click here to read less |
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| Rating: 60% |
- Russell W , United Kingdom - |
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We stayed for one wek and have just got back, it was our second time at this hotel. I was disguisted with the food it was of a very poor .... click here to readmore >>
We stayed for one wek and have just got back, it was our second time at this hotel. I was disguisted with the food it was of a very poor standard and wont be going their again. On Saturday evening we had cornish pasties for our main meal which we declined and had to eat out. The swimming pool was quite dangerous being the steps. If you were disablied like myself it was very hard to get in and out of the pool as the steps were rickity and steep. Overall we wernt very happy this time. << click here to read less |
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| Rating: 64% |
- Elaine F , United Kingdom - |
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| very good |
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| Rating: 80% |
- Alan H , United Kingdom - |
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A nice holiday ruined by the hotel, without prior notice, having moved 14 of the group to another hotel, leaving two in the hotel we book.... click here to readmore >>
A nice holiday ruined by the hotel, without prior notice, having moved 14 of the group to another hotel, leaving two in the hotel we booked. << click here to read less |
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| Rating: 92% |
- John R , United Kingdom - |
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| Brilliant hotel. brilliant holiday. |
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| Rating: 100% |
- Marie W , United Kingdom - |
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Stayed from the 4th June to 18th June 2007,the food was plentiful but a bit bland. The reception staff let them down as they were downrig.... click here to readmore >>
Stayed from the 4th June to 18th June 2007,the food was plentiful but a bit bland. The reception staff let them down as they were downright rude. Great location though close to all the clubs and pubs. I will not be going back.I will go back to the Calypso which is far superior. << click here to read less |
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| Rating: 80% |
- James H , United Kingdom - |
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Very friendly and helpfull staff , nicely situated hotel. Good selection of food well cooked, anybody unhappy with this food must be very.... click here to readmore >>
Very friendly and helpfull staff , nicely situated hotel. Good selection of food well cooked, anybody unhappy with this food must be very hard to please! << click here to read less |
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| Rating: 92% |
- Terry R , United Kingdom - |
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very nice hotel,prostitutes hang out nearby but only after 3am and they not hassle you and they not noisy, nightlife very good, pub reps .... click here to readmore >>
very nice hotel,prostitutes hang out nearby but only after 3am and they not hassle you and they not noisy, nightlife very good, pub reps offer all the drugs only down side:-) << click here to read less |
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| Rating: 96% |
- Leigh R , United Kingdom - |
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we had a very enjoyable stay in a very friendly environment. The staff at the hotel were exceptionally friendly and helpful. The food w.... click here to readmore >>
we had a very enjoyable stay in a very friendly environment. The staff at the hotel were exceptionally friendly and helpful. The food was excellent. we would definitely recommend and take future holidays at this hotel << click here to read less |
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| Rating: 84% |
- Bridget B , United Kingdom - |
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this is the second time i have stayed at this hotel. i feel that the quality of the meals as slipped and the hotel staff were not as help.... click here to readmore >>
this is the second time i have stayed at this hotel. i feel that the quality of the meals as slipped and the hotel staff were not as helpful as they were on my first stay. << click here to read less |
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| Rating: 84% |
- Joseph R , United States - |
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| the hotel was excellent |
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| Rating: 100% |
- Nick C , United Kingdom - |
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Please Enter the Comments / Review about the hotel in this area
The whole party i travelled with had a fantastic time Hotel was .... click here to readmore >>
Please Enter the Comments / Review about the hotel in this area
The whole party i travelled with had a fantastic time Hotel was very clean and the staff were very friendly. location and surroundings were ideal. << click here to read less |
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| Rating: 88% |
- Thomas William G , United Kingdom - |
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| nice hotel friendly staff |
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| Rating: 92% |
- Jonathan R , United Kingdom - |
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The hotel is situated on the main street where the english pubs and clubs are. This means it can get noisey on a night. evening entertai.... click here to readmore >>
The hotel is situated on the main street where the english pubs and clubs are. This means it can get noisey on a night. evening entertainment in hotel a lot better than day. the hotel is split into 2 sections playa one and two which both join to share the same restaurant. the meals are all buffet style with evening drinks not included and although the hotel food is nice it doesn't vary much from night to night so if staying for more than a week it would be adviseable to allow extra money for meals out. one negative about the hotel is that there is no lifeguard around the pools. This unfortunalty means that the pools are generally filled with rubber rings and also allows for increased risk to younger children swimming in the deep pool, which we witnessed twice in our holiday once almost been fatal. the location from the beach is ideal literally just one street down, Benidorm palace, mundomar and aqualandia are all in easy walking distance. 7/10 << click here to read less |
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| Rating: 72% |
- Amy D , United Kingdom - |
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I HAVE STAYED AT THIS HOTEL A NUMBER OF TIMES BUT UNFORTUNATLY THIS TIME MY WIFE WAS BITTEN FOR AN UNKNOWN REASON AND HAD TO VISIT THE DO.... click here to readmore >>
I HAVE STAYED AT THIS HOTEL A NUMBER OF TIMES BUT UNFORTUNATLY THIS TIME MY WIFE WAS BITTEN FOR AN UNKNOWN REASON AND HAD TO VISIT THE DOCTOR FOR AN INJECTION AND MEDICATION AS THE BITES POISONED HER BUT SHE WASNT THE ONLY ONE AT THE HOTEL THAT HAD BEEN BITTEN.
PLEASE CAN YOU ALSO CONSIDER HAVING KIDS CLUB AT THIS HOTEL. << click here to read less |
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| Rating: 84% |
- Oliver E , United Kingdom - |
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Excellently run, well located in the heart of entertainment land with just a short stroll to the beach. Would not hesitate to book again .... click here to readmore >>
Excellently run, well located in the heart of entertainment land with just a short stroll to the beach. Would not hesitate to book again having stayed there twice. << click here to read less |
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| Rating: 100% |
- Nigel H , United Kingdom - |
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i Found the hotel to be a great family hotel with lots of evenin shows on site for all ages,went with my son had a great time, food was g.... click here to readmore >>
i Found the hotel to be a great family hotel with lots of evenin shows on site for all ages,went with my son had a great time, food was good and varied << click here to read less |
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| Rating: 96% |
- Amanda W , United Kingdom - |
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| Good hotel in great location with helpful , friendly staff, would reccommend it. |
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| Rating: 92% |
- Derek Anthony F , United Kingdom - |
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| Would use this hotel again |
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| Rating: 88% |
- Mike G , United Kingdom - |
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